Question 1

How quickly can you fix my remote problems?

Accepted Answer

In most cases, we can diagnose and fix remote control issues during a single service visit, typically within 30-60 minutes. Common issues include battery replacement, reprogramming, or replacing faulty remotes. For same-day service, call us and we'll dispatch a technician with the parts and equipment needed.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote problems can stem from several sources: dead batteries (most common), signal interference from nearby electronics, antenna issues on the opener unit, worn-out remote buttons, or programming issues after power outages. Our technicians carry diagnostic equipment to quickly identify and resolve any remote-related issues.

Question 3

Do you offer financing for new commercial door installations?

Accepted Answer

Yes! We offer flexible financing options for commercial and residential garage door installations. We work with multiple lending partners to provide options that fit your budget, including 0% interest promotions, low monthly payments, and quick approval. Contact us for a free estimate and financing consultation.

Question 4

What is included in your maintenance service?

Accepted Answer

Our comprehensive maintenance service includes a 20-point inspection, lubrication of all moving parts, spring tension adjustment, safety feature testing, weatherstripping inspection, track alignment check, opener testing, and a detailed report of your door's condition with recommendations.

Question 5

Do you service all garage door brands?

Accepted Answer

Yes, our IDA Certified technicians are trained to service all major garage door brands including LiftMaster, Chamberlain, Genie, Amarr, Clopay, Wayne Dalton, CHI, and more. We stock parts for the most common brands in our service vehicles for faster repairs.

Question 6

What's your warranty policy?

Accepted Answer

We provide a 1-Year Warranty on all repair work and a Lifetime Warranty on installation workmanship. Parts warranties vary by manufacturer but typically range from 1-10 years. We also offer our satisfaction guarantee: if you're not happy, we'll make it right.

Veneta Garage Doors

Frequently Asked Questions